The award system focuses on the grass roots of community services and is designed to allow local small businesses to legitimately prove their true dedication to customer service in an award procedure which gives recognition to businesses within their own field of endeavour.

These businesses that put greater effort into customer service should be congratulated and are worthy of high consideration from the public who like to be treated well when they deal with any business.

Teksolution Computing Services achieved a 97.25% score for Customer Service and Relations, topping all other Sydney Computer Systems & Software Services businesses. The 2000 Australian Achiever Award proves Teksolution Computing Services delivers on the promise of customer satisfaction.

York Gao started his computer retailing business in March 1999 and has two staff operating from the store in Hornsby. Teksolution specialises in Computer Hardware, Software, Networking and peripherals. Upgrades and Repairs are also a large part of the service provided to customers.

Some of the comments Australian Achiever received from Teksolution Computing Services customers were:

"provide excellent service - a good working relationship - deserving of an award"

"exceptional service, no one else comes close - they go out of their way to get any task done - reliability is fantastic"

"outstanding pride in their business - very ethical - punctual and consistent in approach - goes above and beyond - the best to deal with"